How can I add additional users to the online shop?
To register additional users for the online shop, please follow these steps:
- Navigate to “My Customer Account” in the menu.
- Select the "Manage Users" section.
- Click on "Invite".
- Fill in the required data for the new user.
- Assign the user a suitable role (e.g., viewer, buyer, administrator).
- Confirm the invitation – the new user will receive an email with access details.
- The new user must register in our Central Identity Management System (CIM) and verify their access (via email).
What can I do if an error occurs in the shop?
Should you encounter any problems during the ordering process, when viewing products, or when transferring data, our Digital Sales Team is here for you.
Contact us at:
Please have the following information ready:
- Your customer number (if applicable)
- A brief description of the error
- Screenshot or error message (if possible)